Cieme Informatique SA invented its first fee paying system in the 1980s on Windows and Linux. In the first part of this millenia it has gone on to revolutionalise the sector. Not only has it created a financial management system for the telecommunications sector following its privatisation, it has also put in place a data management process for companies to monitor their customer call interaction. 

Nowadays, this information is vital. In more recent years, Cieme Informatique SA has applied its technological know-how to further diversify it digital solutions. It now works with touch screen kiosk, smartphones, digital tablets and totems.

Our change management expertise in business practices transformation leads us to support our users in their digital transitions to alleviate the customers pathway. On our core business, Cieme Informatique SA is the leader of the market of business practices dashboards and customer interaction barometers for unified communications. 

FLORENT RAUGEL​

CEO

Xerox: during his three years at Xerox, Florent took on four successive roles in sales, marketing and management.
Pansophic: Independent Software Vendor US specialised in productivity tools for app development.  In four years he acquired experience in France and in the United States in change
Management, 4 th generation languages, databases and Software Workbench.
Atos (6 years): Director of network software and a member of the Board of Directors. With valuable experience in business buyouts, networking and as the CEO of Netsys SA, the Atos directors ask him to manage the sale and handover of the company.
Sopra: Member of the Board of Directors and CEO of Netsys SA. He oversees the integration of a
new company, “Règles du jeu”, the origin of Axway, a subsidiary of the Sopra Group. 
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Apax Partners names him director of Cieme Informatique SA, specialised in Telecoms financial management software. After twenty years in the telecommunications industry, he sees the crucial role that Cieme Informatique solutions can play in uniting the computing industry and the telecoms industry and he buys Cieme Informatique SA.
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Expertise: Telecommunications Expense Management (TEM).

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​BOGDAN PIETRARU

General manager and R&D manager

Bogdan graduated with “high honors” in “software engineering/operational research” from ENSIMAG in Grenoble, France. He worked for IBM and INGENIA before joining Florent Raugel as shareholder of Cieme Informatique. He develops Cieme Informatique’s software: InfoServ, MobilServ, Expenserv.​

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LAURENT NOURRY

Sales and Marketing manager (COO)

Laurent Nourry has a Masters degree in Media and Telecommunications from Paris Dauphine, France. Laurent has over twenty years of positive professional experience and has overseen many successful marketing projects in the telecommunications and event sector.​

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​DAVID BESIN 

Services and support manager (CTO)

David Besin has a Masters degree in operational management from ESSEC business school, France. He has been managing the Cieme Informatique Services and Support department since 1989 and is in charge of the operations and technical relations with all our partners. With more than twenty years’ experience, David is committed to constantly improving our customer and partner satisfaction with a keen focus on software performance and after sales service.​